Would you like to support families on a journey of growth and self-discovery? Do you thrive in a collaborative team atmosphere? Join the Open Sky team as a Family Care Coordinator!
What is the role of a Family Care Coordinator?
Building Relationships
The Family Care Coordinator is a family’s point person at Open Sky throughout their entire wilderness therapy journey. A friendly and familiar voice on the other end of the phone, they help families navigate their transition into wilderness therapy by overseeing a variety of important administrative tasks.
Managing Student File
Each population group at Open Sky—early adolescents, adolescents, and young adults—has a designated Family Care Coordinator. Throughout each student’s stay, the Family Care Coordinators manage and track important paperwork, including medical information, immunization records, power of attorney, clinical evaluation, and all other legal, medical, and therapeutic history and documentation.
Updating the Parent Portal
Families at Open Sky have access to a secure 24-hour online portal, which provides resources specific to their child’s treatment. Through this platform, parents get to know their child’s treatment team, view photos and letters uploaded each week, and access all official documentation.
Family Care Coordinators are responsible for managing student photos and letters and sharing them to each family’s Parent Portal once a week. This is an exciting day for families, as parents get to see what their child is experiencing in the field, as well as communicate with them through letter writing.
Scheduling and Logistics
Family Care Coordinators also support scheduling and logistics for Open Sky’s cornerstone experiences. Cornerstone experiences provide families the opportunity to engage in their child’s therapeutic process, cultivate personal wellness, model healthy behavior, and commit to their own healing. These opportunities include the Family Quest™ Intensive, Wellness Weekend, and graduation.
Who would thrive in this role?
Together, Open Sky’s Family Care Coordinators make an experienced, caring, and professional team. This position is an ideal role for people who are:
Compassionate
Family Care Coordinators understand the undertaking wilderness therapy is and are committed to seeing each family through the experience with care and understanding. They are pillars of support throughout the student and family’s progress and bear witness as they grow, change, and celebrate milestones.
Collaborative
Family Care Coordinators collaborate with almost every department at Open Sky, including Admissions, Family Services, and Clinical. They provide broad, administrative support and contribute to fostering a healthy team culture. They form meaningful connections with one another and take time to check in, acknowledge accomplishments, and exchange constructive feedback.
Communicative
Whether parents reach out every week or only occasionally, Family Care Coordinators are there to support, listen, and answer any questions that arise. They invest in building relationships over time and support the therapeutic journey from day one to graduation.
Detail-Oriented
Whether parents reach out every week or only occasionally, Family Care Coordinators are there to support, listen, and answer any questions that arise. They invest in building relationships over time and support the therapeutic journey from day one to graduation.
How do I apply?
Interested in joining Open Sky’s Family Care Coordinator team? Click here to learn more and apply today!
August 25th, 2022